Veilancy·Amman → United States
Remote teams,built to Americanoperating standards.
Veilancy assembles disciplined remote sales, support, and operations teams from Amman, Jordan — for US founders who want capacity without US payroll overhead.
Engagement
Pilot-first
Leadership
Founder-led
Coverage
US business hours
Base
Amman, Jordan
01 — Position
The honest middle ground between expensive US hires and unreliable outsourcing. Founder-led, pilot-first, and accountable to outcomes — not headcount.
02 — Capabilities
- 01Detail →Remote salesSDRs, outbound follow-up, lead qualification, and CRM hygiene for teams that need pipeline motion without another US headcount.
- 02Detail →Customer supportEnglish-speaking agents handling tickets, chat, and customer communication with the discipline of an in-house team.
- 03Detail →Technical supportProduct-aware troubleshooting for software, hardware, and platform teams that need agents who can read a stack trace.
- 04Detail →Back-office operationsAdmin, data, reporting, and workflow execution — the quiet work that keeps lean teams from drowning.
A footnote
We could have said "stop monkeying around with hiring." We held back.
Restraint is the whole posture. Outsourcing has a reputation for a reason — we built Veilancy to be the version that earns the second meeting.

03 — Engagement
- 01Scope the roleWe define the workflow, tools, success metric, and communication cadence before anyone is hired.
- 02Run a narrow pilotA small, time-boxed engagement against a real KPI. You see actual work — not a sales deck.
- 03Decide on the evidenceIf the pilot earns it, we scale. If it doesn't, you walk away with no long-term commitment.
Begin
Start with one role.
Scale only if it earns it.