Veilancy·Amman → United States

Remote teams,
built to American
operating standards.

Veilancy assembles disciplined remote sales, support, and operations teams from Amman, Jordan — for US founders who want capacity without US payroll overhead.

Engagement
Pilot-first
Leadership
Founder-led
Coverage
US business hours
Base
Amman, Jordan
01 — Position

The honest middle ground between expensive US hires and unreliable outsourcing. Founder-led, pilot-first, and accountable to outcomes — not headcount.

02 — Capabilities
  • 01
    Remote sales
    SDRs, outbound follow-up, lead qualification, and CRM hygiene for teams that need pipeline motion without another US headcount.
  • 02
    Customer support
    English-speaking agents handling tickets, chat, and customer communication with the discipline of an in-house team.
  • 03
    Technical support
    Product-aware troubleshooting for software, hardware, and platform teams that need agents who can read a stack trace.
  • 04
    Back-office operations
    Admin, data, reporting, and workflow execution — the quiet work that keeps lean teams from drowning.
A footnote

We could have said "stop monkeying around with hiring." We held back.

Restraint is the whole posture. Outsourcing has a reputation for a reason — we built Veilancy to be the version that earns the second meeting.

Editorial spot illustration
Spot illustration · withheld from the homepage hero
03 — Engagement
  1. 01
    Scope the role
    We define the workflow, tools, success metric, and communication cadence before anyone is hired.
  2. 02
    Run a narrow pilot
    A small, time-boxed engagement against a real KPI. You see actual work — not a sales deck.
  3. 03
    Decide on the evidence
    If the pilot earns it, we scale. If it doesn't, you walk away with no long-term commitment.
Begin

Start with one role.
Scale only if it earns it.