Services
What Veilancy helps with.
Four core areas. All sourced and screened from Amman. All delivered as managed capacity, not raw freelancers.
Remote Sales Support
SDRs, appointment setters, outbound follow-up, lead qualification, CRM updates, and sales admin support.
- →Outbound calling and email follow-up
- →Lead qualification against your ICP
- →CRM hygiene and pipeline updates
- →Meeting scheduling and reminders
Customer Support
English-speaking support agents for tickets, live chat, customer follow-ups, issue handling, and customer communication.
- →Tier 1 ticket handling
- →Live chat coverage during US hours
- →Customer follow-up and retention messaging
- →Escalation routing to your internal team
Back-Office Operations
Admin support, data handling, workflow support, account updates, reporting tasks, and operational work that keeps teams moving.
- →Account and data updates
- →Repetitive workflow execution
- →Reporting and weekly digests
- →Cross-tool admin work
Technical and Product Support
Support for companies that need technically aware agents who can understand software, products, user issues, and structured troubleshooting.
- →Structured troubleshooting flows
- →Bug reproduction and triage
- →Product knowledge handoff
- →Coordination with engineering
Not sure which fits? Describe the workflow.
We'll propose a narrow pilot with clear scope and a simple success target.
Start a Pilot